Loop, the leader in transportation spend management, recently launched DUX, a proprietary AI model poised to disrupt the supply chain industry. DUX, which stands for Document Understanding and Extraction, is the first logistics-native AI model built and trained from the ground up to solve the industry's most persistent challenge: messy, disconnected data.
By ingesting and standardizing transportation data from any document, DUX creates a "digital twin" of an organization's transportation network, unlocking unprecedented opportunities for optimization and cost savings.
Unlike generic, bolted-on large language models, DUX is a custom architecture purpose-built by AI engineers for the complexities of logistics. Trained on over 20 million real-world transportation documents, it achieves unparalleled accuracy. Industry-first features, such as high-resolution image support and treating document layout as a first-class citizen, allow it to interpret the fine print, stamps, and handwritten notes that standard OCR technologies miss.
The impact is transformative. Where legacy systems struggle with 50% automation rates, Loop's AI-native platform, powered by DUX, delivers over 99% touchless automation without errors. Invoice processing is reduced from an industry standard of three business days to under 10 hours, and the platform can extract a virtually unlimited number of data fields, providing far more granular insights.
The result, organizations spend 90%+ less time managing exceptions and more time focused on strategic priorities to accelerate growth.
And while DUX is the cornerstone of Loop’s AI stack, it is one piece of a larger investment in AI. DUX works in concert with other specialized AI models for data classification, entity resolution, GL coding automation, address normalization, and more, that create a single source of truth. AI agents then link every related document—from the bill of lading to the final invoice—creating a complete, trustworthy picture of every shipment.
Loop empowers supply chain leaders with a unified data foundation that turns complexity into clarity. Through precise audits, detailed cost allocation, and strategic multi-modal carrier insights, customers move beyond reactive exception handling and gain the ability to optimize their networks proactively—making smarter, faster decisions with confidence.
Learn more about how DUX can transform your supply chain.
