Loop is noted for its expanded freight and parcel capabilities, AI-native data foundation, and growing global footprint across audit, payment, and visibility services, in our opinion.
Loop is recognized in the 2026 Gartner® Market Guide for Freight Audit and Payment Providers. The Gartner® Market Guide provides an overview of the freight audit and payment market, outlines key capabilities and trends, and offers guidance to organizations evaluating vendors in this space.
“The complexity of the supply chain demands verticalized AI. General-purpose systems simply aren’t designed for the realities of logistics operations, especially at the enterprise scale,” said Matt McKinney, CEO, and Co-Founder. “From the start, we knew FAP was the natural place to begin because it sits at the intersection of cost, compliance, and operational reality. To us, being included in the 2026 Gartner Market Guide reflects the progress our team and customers have made together, and reinforces the long-term direction we’re building toward.”
Loop is the industry’s first Logistics Data Platform that unifies messy shipment and tracking data using full-stack AI, enabling logistics teams to operate with clarity and efficiency. Following the merger with and acquisition of Data2Logistics and StrategIQ Commerce, we have expanded our freight under management, parcel management and consulting capabilities, and strengthened payment execution through an integrated payment engine with multi-language and multi-currency support. Furthermore, Dux™, our custom built AI model creates a trusted source of transportation reality by automating data extraction, focusing on speed and accuracy.
“We intentionally picked FAP as an entrypoint into the supply chain. This segment has long been underserved by technology," said CTO and Co-Founder Shaosu Liu. “Legacy software development wasn’t designed to handle the dynamic nature of supply chains or the fragmented data that runs through them. Solving that required a full-stack AI approach, which isn’t possible without world-class talent, only seen elsewhere in frontier research labs. We’ve materialized a platform that finally turns logistics data into a massive competitive advantage. We’re thrilled to be recognized, but we’re just getting started.”
Gartner, Market Guide for Freight Audit and Payment Providers, Brock Johns, Brian Whitlock, et al.., 10 February 2026. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
