Loop is noted for its expanded freight and parcel capabilities, AI-native data foundation, and growing global footprint across audit, payment, and visibility services, in our opinion.
Loop is recognized in the 2026 Gartner® Market Guide for Freight Audit and Payment Providers. The Gartner® Market Guide provides an overview of the freight audit and payment market, outlines key capabilities and trends, and offers guidance to organizations evaluating vendors in this space.
The freight audit and payment market is evolving fast. This year's Gartner Market Guide surfaces three trends every logistics leader needs to understand:
→ AI is reshaping how audits get done. Leading vendors are deploying AI to autonomously process invoices, catch discrepancies, and ensure data integrity at scale.
→ Data quality is the #1 challenge. Without clean, normalized data, FAP providers can't validate charges, optimize spend, or deliver meaningful insights.
→ FAP is expanding beyond transportation. Vendors are integrating data from procurement, warehouse, and customs systems to deliver a fuller picture of logistics costs.
"From the start, we knew FAP was the natural place to begin because it sits at the intersection of cost, compliance, and operational reality."— Matt McKinney, CEO & Co-Founder, Loop
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Gartner, Market Guide for Freight Audit and Payment Providers, Brock Johns, Brian Whitlock, et al.., 10 February 2026. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
