Visibility that delivers

In a supply chain world defined by rising consumer expectations, shrinking delivery tolerances, and unprecedented data fragmentation, true end-to-end visibility is no longer a “nice to have.” It is the foundation of customer experience, cost management, and operational resilience. 

In this webinar, Robyn Winner, Head of Marketing, and Jonathan Shaver, Co-Founder and Chief Business Officer of Loop, explore how AI is transforming the post-shipping landscape by standardizing unstructured carrier data, predicting performance before it fails, and enabling brands to turn delivery transparency into customer loyalty.

Robyn and Jonathan will share insights on how shippers can unlock network-level visibility across parcel, freight, and emerging omnichannel flows—including the critical “post-ship moment” where customer perception is formed. 

They will discuss how AI-powered ingestion, smart ETA engines, and real-time exception detection allow organizations not only to understand what happened in the network, but to influence what happens next, with measurable impact on cost-to-serve, on-time performance, and brand reputation.

This session provides a forward-looking view of how end-to-end visibility, powered by full-stack AI, is reshaping delivery performance from a back-office audit function into a revenue-reinforcing customer experience capability.