Freight audit software
Modern freight audit software for successful supply chains. Trade tedious tasks for strategic projects for your team.
Disconnected documents and fragmented data hurts decision quality. Extract, standardize and centralize all freight data to make the most of your transportation budget.
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The Loop impact
Across every size, every industry, the results speak for themselves.
A fundamentally different approach to freight audit
Legacy audit tools were built to process invoices. Loop was built to understand them. Every invoice is ingested, validated, and acted on automatically — so your team spends time on decisions, not data entry.
Ingest everything
Every invoice, every carrier, every format. EDI, PDF, email, API. Loop's DUX AI processes it all and creates a structured, validated data record for every shipment.
Audit every line item
Not a sample. Not a gut-check. Every line item on every invoice is validated against your contracted rates, accessorial schedules, and service terms, down to the penny.
Resolve automatically
Loop's exception agent notifies carriers, processes their responses, and closes disputes without your team touching a single email thread.
Improve continuously
Loop's AI models get more accurate with every invoice processed. Your audit improves over time without any additional effort from your team.
AI-powered data foundation
Audit accuracy starts with data quality.
You cannot audit an invoice accurately if you cannot read it correctly. Loop's DUX AI ingests logistics documents from any source in any format and transforms them into a clean, structured data foundation, connecting invoices to contracts, BOLs, shipment records, and tracking events before the audit even begins.
- Processes invoices from every major and regional carrier
- Digitizes and maintains your contracts and rate tables automatically
- Connects invoice data to shipment records, contracts, and tracking events
Full-coverage audit engine
Every contract. Every invoice. Every line.
Legacy audit approaches rely on sampling, match-logic, or manual review. Loop audits all invoices against your contracted terms and policies: linehaul rates, accessorials, fuel surcharges, service levels, and discounts.
- Rate audit across contracted, dynamic, and spot pricing
- Accessorial audit including every discount and exemption in your contract
- Service audit validating guaranteed delivery terms and associated credits
- Threshold variance configuration to match your business rules
- Full discrepancy explainability so your team understands every exception
Automated exception resolution
From identified to resolved, without the back-and-forth.
When Loop finds a discrepancy, it does not stop at flagging it. Loop proactively notifies the carrier, manages the response, and processes whatever documentation they send back. Your team gets a resolution status and is only pulled in when a decision actually requires human judgment.
- Loop proactively emails carriers about disputes and processes their responses automatically
- Carriers can reply by email or resolve through Loop Connect — both paths are handled
- Incoming documents are ingested, normalized, and matched to the relevant dispute automatically
- Your team is escalated to only when it matters, not for every carrier response
- Full audit trail for every discrepancy, response, and resolution
Powerful decision intelligence
Audit data is just the beginning.
Every verified invoice feeds a living intelligence layer that gives your teams a real-time view of total landed cost across every carrier, lane, business unit, and channel. Stop reporting on what happened. Start acting on what is happening.
- Total landed cost visibility by carrier, lane, BU, SKU, and channel
- Interactive dashboards built from audited, verified data — not estimates
- Scenario modeling to understand the cost impact of network decisions before you make them
- AI-assisted decision intelligence surfacing anomalies, trends, and optimization opportunities in plain language
Fast-growing CPG scaled without adding headcount
A lean logistics team scaling rapidly across national retail was rubber-stamping invoices. No time to verify. No way to catch errors at volume. Loop automated freight audit across all carriers and gave them full coverage without adding headcount.
Precisely audit every line-item
Loop becomes faster and more accurate with each audit so you can reduce invoice errors and never overpay.
Freight document audit
Ensure you have every supporting document required to audit an invoice and that they are accurate/compliant.
Rate engine
Digitize contracts and rate tables to automatically audit invoice rates.
Linehaul + transportation rate audit
Validate that your invoice has the correct rates regardless if it’s contracted pricing, dynamic or
spot rate pricing.
Accessorial audit
Check that your invoice has the correct accessorials and associated discounts.
Service audit
Ensure your invoice has the correct services and associated discounts.
Parcel regional carrier visibility
Provide complete invoice visibility to monitor all regional carriers and identify anomalies.
Threshold variance
Determine what difference between invoiced costs and contracted costs triggers a discrepancy.
Discrepancy explainability
Explain why there is a discrepancy between the invoices and contracted costs.
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