Freight audit & pay (FAP) platforms are supposed to make life easier. Too often, legacy systems end up doing the opposite—forcing your team into rigid processes, manual workarounds, delayed insights, or worse, late fees. The result? Increased costs, compliance headaches, and wasted time.
Here’s a simple checklist to assess whether your current FAP partner is helping—or hurting—your bottom line.
1. Your GL coding rules keep breaking
Does your provider force you into their structure, or can they flex to match yours? Rigid systems that require custom workarounds—or worse, break when new rules are added—create unnecessary friction for finance and operations teams.
Your platform should adapt to your business, not the other way around.
2. Your team is drowning in manual invoice exceptions
Invoice exceptions happen, but they shouldn’t overwhelm your team. A modern FAP solution should automate exception handling and standardize processes so your people aren’t spending hours manually triaging invoices every week.
3. Audit delays are slowing down your month-end close
You can’t afford delays when it comes to audits. If your current system creates bottlenecks or lacks real-time data visibility, it’s impacting your ability to close books quickly and confidently.
The right FAP provider should help you streamline audits, not complicate them.
4. Your provider can’t keep up with business changes
As your business grows and evolves—adding new modes, carriers, or divisions—your freight audit partner must keep pace.
If you’ve outgrown a legacy system that struggles to scale with you, it’s time to upgrade to one that evolves as you do.
5. You’re missing out on cost savings and actionable insights
An effective FAP partner should do more than just process invoices. It should surface trends, highlight errors, and give you data-driven recommendations to optimize spend across freight and parcel.
If you’re not seeing measurable financial impact, you’re leaving money on the table.
Ready for a change?
Loop was built for companies that expect more from their freight audit & pay provider. Our intelligent platform adapts to you—not the other way around—and has helped customers uncover millions in savings.
See how much you could save.
